Frequently Asked Questions
Here are some of the most frequently asked questions regarding Ellis Bridals. If you can’t find your question listed then please call us on +44 (0)20 8888 8833 and we will do our best to help you.
CAN I ORDER A DRESS DIRECTLY FROM YOU?
HOW CAN I FIND MY NEAREST ELLIS BRIDAL RETAILER?
Please visit our Retailers page for a list of retailers near you. Alternatively, you can telephone Ellis Bridals Customer Services on +44 (0)20 8888 8833
WHAT SIZES DO YOU OFFER?
UK bridal sizes 6 to 28. The sizes 24-28 will incur a surcharge. You can view our size chart here
WHAT ARE YOUR RETAIL PRICES?
Our wedding dresses retail from approximately £800. Please contact your local retailer for more information.
WHAT IF THE STORE I’M BUYING FROM IS NOT LISTED ON YOUR STOCKIST LIST?
If the store is not listed on our website as an official stockist or a member of the Ellis Bridals team has not informed you that they can officially sell the brand then they are not one of our legitimate stockists.
HOW LONG WILL IT TAKE TO RECEIVE MY CHOSEN DRESSES?
Please allow at least 16 weeks for your dresses as we make-to-order especially for each bride.
I AM THINKING OF STOCKING ELLIS BRIDALS IN MY STORE. HOW DO I GO ABOUT IT?
Telephone our customer service on +44 (0)20 8888 8833 or e-mail firstname.lastname@example.org. We will then give you the relevant agents details.